Rooms and rates
Room types with capacity, amenities and photos. Rooms by floor with clean, dirty, inspected or out-of-order status. Rack, B&B, half and full board, corporate and seasonal rates, resident and non-resident prices, in RWF or USD.
For hotels, guesthouses and lodges
Run your hotel from booking to bill
Reservations, tape chart, front desk, folios, restaurant and bar, housekeeping and night audit in one place, in RWF and USD.
Fictional hotel with sample data, sign in with one click.
Tape chart · Ikaze Hills Hotel
Demo dataOccupancy tonight
78%
ADR
RWF 96,400
Arrivals
9
RoomMonTueWedThuFriSatSun
101StandardUwase A.Okello J.
102StandardGorilla trek group
201DeluxeMüller K.Nshuti E.
202DeluxeRepairs
301SuiteMugisha D. · Bralirwa
In houseReservedOut of order
Works with
- MTN MoMo
- Airtel Money
- Card
- Bank transfer
- Cash
- RWF
- USD
How it works
One guest, one folio, six steps
- 1
Book
Phone, walk-in, email, booking sites or your own page
- 2
Check in
ID, nationality, room assigned
- 3
Stay
Restaurant, bar and extras on the folio
- 4
Night audit
Room charges posted, date rolled
- 5
Housekeeping
Room cleaned and inspected
- 6
Check out
Split bill, MoMo, card or company
Every charge, payment, discount, void and room move is written to the audit log with who did it and when.
Features
Everything the hotel does in a day
Reservations and tape chart
Search availability, book single rooms or groups, take deposits and guarantees. The tape chart shows rooms by day; drag a booking to move it. Double bookings are refused by the database itself.
Front desk
Arrivals, departures and in-house lists. Check-in with ID or passport, nationality, purpose of visit and vehicle. Room moves, early arrival and late check-out.
Folios and city ledger
Room charges posted every night, extras from the restaurant, bar, laundry and tours. Split a bill, send the room to a company account, invoice it and track what is still owed.
Restaurant and bar POS
Menu, tables, orders sent to a kitchen ticket screen, bills paid at the table or charged to a room. Discounts and voids need a reason and, above the limit, a manager's approval.
Housekeeping
Room status board, a daily task list per attendant, mark rooms clean or inspected, maintenance and out-of-order blocks, and a lost and found log.
Night audit
One button posts the night's room charges, turns no-shows into no-shows, rolls the business date and prints the daily report pack.
Guests and register
Guest profiles with stay history, preferences, VIP and blacklist flags. A guest register report with name, nationality, ID or passport and dates, ready for the authorities.
Reports in CSV and PDF
Occupancy, ADR, RevPAR, revenue by department, source and rate plan, forecast, city ledger aging, cash-up by user, POS sales and stock alerts.
Check-out
The room to the company, the extras to the guest
Corporate guests often pay their own dinner and drinks. Split the folio at check-out: the room goes to the company account on the city ledger and is invoiced, the extras are paid by MoMo on the spot.
- Occupancy
- 68.7%
- ADR
- 96,400
- RevPAR
- 66,230
Example month: 36 rooms, 742 room-nights sold. Folio, split and occupancy maths are covered by automated tests.
Example folio · split at check-out
Deluxe room · 3 nights · B&B resident
| Charge | Paid by | RWF |
|---|---|---|
| Room night 1 | Company · city ledger | 85,000 |
| Room night 2 | Company · city ledger | 85,000 |
| Room night 3 | Company · city ledger | 85,000 |
| Dinner · Restaurant | Guest · MTN MoMo | 24,500 |
| Drinks · Bar | Guest · MTN MoMo | 9,000 |
| Laundry | Guest · MTN MoMo | 6,000 |
| Company invoice | 255,000 | |
| Guest pays now | 39,500 |
Made for Rwanda first
- RWF by default, USD rates with an exchange rate you set
- Resident and non-resident prices on every rate plan
- MTN MoMo, Airtel Money, card, bank and cash payments
- Guest register with nationality, ID or passport, for the authorities
- VAT and tourism levy as tax lines you configure
Control and safety
- Five roles, each limited to what it needs
- Discount limits per role; voids need a reason and approval
- Nothing financial is deleted: mistakes are reversed and kept
- Audit log of every sign-in, charge, payment and room move
- Passwords stored as bcrypt hashes; sign-in attempts are rate-limited
Roles
Five roles to try in the demo
General ManagerRates, rooms, staff, settings, night audit, every reportOpen the demo →Front deskReservations, tape chart, check-in and out, foliosOpen the demo →HousekeepingRoom board, tasks, out-of-order, lost and foundOpen the demo →Restaurant / BarPOS, kitchen tickets, charge to room, shift summaryOpen the demo →AccountantCity ledger, invoices, payments, cash-up, finance reportsOpen the demo →GuestYour public booking page: dates, room, requestOpen it →
FAQ
Questions hotels ask us
Can guests pay online on the booking page?
Not yet. Your booking page sends a request with dates, room type and contact details. The front desk confirms it and takes the deposit by MoMo, card or bank as usual.
Does it connect to Booking.com or Expedia?
No. There is no channel manager yet. Bookings from those sites are entered by the front desk with the site as the source, so reports still show where guests come from.
Does it send payments through MoMo automatically?
No. Guests pay by MTN MoMo, Airtel Money, card, bank or cash as they do today, and you record the payment with its reference.
Does it print EBM receipts?
No. The app prints its own receipts and invoices with your TIN. It is not connected to the RRA EBM system.
Can it run a restaurant on its own?
Yes. The POS works for walk-in customers too: pay at the table, or charge to a room when the customer is a guest.
Where is our data hosted?
Each hotel gets its own private instance with its own PostgreSQL database. Today we run instances on Amazon Web Services (AWS) in the US East region. Ask us if you need another location.
How long does setup take?
It depends on the number of rooms, rate plans and outlets. We agree a date with you after a first call and load your rooms, rates and menu with you.
Request a setup
Tell us about your property: number of rooms, rate plans, and whether you run a restaurant or bar. We set up your own private instance and load your rooms, rates and menu with you.